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       <p>By Raymond Arroyo

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<h2 class="hdr-date-cool" width="100%">Monday, 18 August 2008</h2>

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      <p class="item_subject">Growing Your Network at Work 
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<P class=MsoNormal 
style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">When you’re at work, have you ever 
wanted to meet people who can really relate to your own situation outside of 
your immediate circle of friends? You may be just starting out your very first 
job. You may be a working mother, or a “young” Baby Boomer, struggling with 
caregiving responsibilities at home. You may be working from home on a full-time 
basis and miss the daily interactions of colleagues at work. Or, you may feel 
that you’re the only Latino or African American in the office. <?xml:namespace 
prefix = o ns = "urn:schemas-microsoft-com:office:office" 
/><o:p></o:p></SPAN></P>
<P class=MsoNormal 
style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p>&nbsp;</o:p></SPAN></P>
<P class=MsoNormal 
style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Here’s the great news. You’re not 
alone. There are individuals like you who are active at work in what many 
companies call employee resource groups (ERGs), designed to help you connect 
with, and learn from, others who are going through a similar experience. They 
focused on Latinos or Asians or Women, or Gen Y or Gen X or Baby Boomers, or 
Gay/Lesbian, and many others. You are in good company.<o:p></o:p></SPAN></P>
<P class=MsoNormal 
style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><SPAN 
style="mso-spacerun: yes">&nbsp;</SPAN><o:p></o:p></SPAN></P>
<P class=MsoNormal 
style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">What’s an ERG, you ask? It is a 
company-supported and employee-managed team comprised of employees who share an 
affinity, a common background, or a similar set of experiences who work together 
to promote each other's development while identifying opportunities that support 
a company’s <SPAN style="mso-spacerun: yes">&nbsp;</SPAN>goals. These groups 
serve their members by providing a forum to network, develop personally and 
professionally, identify issues of concern and ways to solve them, and provide 
mutual support. <o:p></o:p></SPAN></P>
<P class=MsoNormal 
style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p>&nbsp;</o:p></SPAN></P>
<P class=MsoNormal 
style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Does this promote segregation among 
different groups, you ask? It most certainly does not, as long as membership 
remains open to all employees, regardless of the employees' backgrounds. This 
means, for example, that an employee doesn't have to be Latino to join the 
Latino group. Thus, ERGs also offer an opportunity for employees to learn and 
better appreciate the background of employees who may be different than their 
own.<o:p></o:p></SPAN></P>
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<P class=MsoNormal 
style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">ERGs are increasingly being used to 
strategically advance business goals by using members' ideas for marketing 
campaigns, targeting fast-growing markets, and as a means of strengthening the 
company's ability to attract, develop, and retain the best talent. Because they 
often work with the local communities, they also help to enhance the company's 
brand image. <o:p></o:p></SPAN></P>
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style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none; mso-outline-level: 1"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Want to join an ERG? There is very 
good chance that there are a number of them to choose from in your office. Join 
one of them. If none exists that meets your needs, ask around. You may be able 
to start one yourself, and in the process you will meet new, talented people 
while demonstrating your leadership skills to everyone around 
you.<o:p></o:p></SPAN></P>
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                       <td nowrap=true><em>Raymond Arroyo @ 17:58 PM</em></td>
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               <div class="comments">
                            <div class="comment-body"><a name=8_1></a>
                       <p><b></b> . </p>
                 </div>
                            <div class="comment-body"><a name=8_2></a>
                       <p><b></b> . </p>
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       <br>

    

<h2 class="hdr-date-cool" width="100%">Tuesday, 06 May 2008</h2>

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      <p class="item_subject">THE ART AND SCIENCE OF GROWING YOUR NETWORK BY GIVING
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<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">New research by the <?xml:namespace 
prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:place 
w:st="on"><st1:PlaceType w:st="on">University</st1:PlaceType> of <st1:PlaceName 
w:st="on">British Columbia</st1:PlaceName></st1:place> confirms the link between 
happiness and generosity. The study shows that individuals who give to friends 
regularly or make charitable contributions are more fulfilled than those who 
don’t. This is something that different faiths around the world have known for a 
long time. Money can indeed buy happiness, but only if you don’t keep it all for 
yourself.<?xml:namespace prefix = o ns = 
"urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p>&nbsp;</o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Whether you are giving of your time 
to mentor a person, taking the time to buy a cup of coffee for a colleague, or 
writing a check for your favorite non-profit organization, you’re creating a 
sense of fulfillment that is hard to replicate. Your thoughtful gesture is 
likely to be appreciated by those around you.<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p>&nbsp;</o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">This practice is similar to building 
a personal network – the more you give, the happier you will be. <SPAN 
style="mso-spacerun: yes">&nbsp;</SPAN>I have never met anyone who has built a 
strong network by regularly asking for support from members without making 
himself available to help as well. The network will ultimately chide away from 
the ones who repeatedly ask for favors but do not give.<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p>&nbsp;</o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">To be successful you first have to 
build a sound infrastructure based on your own reputation for giving. <SPAN 
style="mso-spacerun: yes">&nbsp;</SPAN>Luke Visconti, DiversityInc’s co-founder 
and partner, and Charles P. Garcia, senior managing director for Hispanic 
Capital Markets Group, are exceptional individuals who understand the importance 
of giving. They are successful, have strong and growing networks, give 
selflessly, and are on stand-by to help, virtually 24/7. As Charlie says: “You 
can’t achieve your full potential or maximize your network’s potential if you 
don’t give freely. Further, you must make yourself available to your 
network.”<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p>&nbsp;</o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">It is by giving freely and 
selflessly that a personal network is strengthened and success is achieved. 
Quoting David Rodriguez, Chief Lending Officer of Ponce de Leon Federal Bank, 
the best way to share is giving <I 
style="mso-bidi-font-style: normal">t-cubed</I> – giving your time, talent, 
treasure.<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p>&nbsp;</o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">What will be your excuse for not 
giving? Is it one of the ones listed below?<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><SPAN 
style="mso-spacerun: yes">&nbsp;</SPAN><o:p></o:p></SPAN></P>
<P class=MsoNormal 
style="MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1; tab-stops: list .5in"><SPAN 
style="FONT-SIZE: 10pt"><SPAN style="mso-list: Ignore">—<SPAN 
style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
</SPAN></SPAN></SPAN><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">80% say 
job demands left them no time <o:p></o:p></SPAN></P>
<P class=MsoNormal 
style="MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1; tab-stops: list .5in"><SPAN 
style="FONT-SIZE: 10pt"><SPAN style="mso-list: Ignore">—<SPAN 
style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
</SPAN></SPAN></SPAN><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">79% say 
they had no excess income to give<o:p></o:p></SPAN></P>
<P class=MsoNormal 
style="MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1; tab-stops: list .5in"><SPAN 
style="FONT-SIZE: 10pt"><SPAN style="mso-list: Ignore">—<SPAN 
style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
</SPAN></SPAN></SPAN><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">70% say 
family commitments consumed their extra time<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p>&nbsp;</o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">It is likely that you are challenged 
to find a balance between your professional demands and your personal time. At 
night, when everything is quiet at home, I try to catch up with my e-mails. As I 
suspect you’ve experienced, I respond to one e-mail and one more comes in. 
There’s no catching up. There will never be a perfect time to give time. Today 
is your day.<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p>&nbsp;</o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">The gift of time is your most 
valuable gift. If you’re interested in building your network, offer your time to 
your network. <SPAN style="mso-spacerun: yes">&nbsp;</SPAN>They will be glad you 
did (and you will, too). Without giving your time, you’re not likely to 
experience strong personal growth. Without giving, you will not be as fulfilled 
as you should be and, for certain, you will not grow your 
network.<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p>&nbsp;</o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Giving isn’t as hard as you might 
think. It could be as simple as promptly answering an e-mail. Little things 
often mean more than the big actions (remember, there are many more of them). It 
could be returning that phone call, writing a recommendation, making a referral, 
forwarding an email with a unique message, sharing a job opportunity, or 
exploring a business venture.<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p>&nbsp;</o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">When was the last time you reached 
out to someone in your network to offer your assistance or support?<SPAN 
style="mso-spacerun: yes">&nbsp; </SPAN>The mere gesture of asking will 
differentiate you as not many people do this. You can send a congratulatory note 
expressing joy or reach out to share someone’s grief. These actions let them 
know that you care. An e-card works well too for most people. A real card works 
even better. You will make their day – and in doing so, they will make yours. 
Give a little, selflessly; most likely you’ll get back a 
lot.<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p>&nbsp;</o:p></P>
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                       <td nowrap=true><em>Raymond Arroyo @ 17:47 PM</em></td>
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                            <div class="comment-body"><a name=7_1></a>
                       <p><b>Rene</b> Raymond, thank you once again for an inspiring and thought provoking column. </p>
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                            <div class="comment-body"><a name=7_2></a>
                       <p><b></b>  </p>
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        <dd class="profile-data"><strong>Name:</strong> Raymond Arroyo</dd>
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      <p class="profile-textblock">Raymond Arroyo is the Chief Diversity Officer at Aetna, one of the nation's leading diversified health care benefits companies in the U.S. In this role, Raymond develops leads, influences, and implements diversity-related policy across the entire business enterprise of more than 30,000 employees. He also works closely with the senior management of the company to integrate the diversity strategy into the business processes which have contributed to successfully differentiating Aetna in the marketplace and to positioning it as the industry leader in fostering an inclusive and productive work environment. 

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